Symma

The storefront assistant that sells and supports on your live catalog.

Conversational commerce for Shopify and Comez — product cards, add-to-cart, and order help from your real inventory, policies, and brand voice.

Synthetic demo · matches production widget · Shop / Order / type to try

Live on your storefront

Your catalog.
Your assistant.

The same sky launcher, Plus Jakarta panel, and product cards shoppers get when Symma is installed — proven here in a labeled synthetic walkthrough.

Answers from live inventory & policies
Guided picks with add-to-cart in chat
Order status without leaving the thread

Mechanism

Trained on your store. Useful in the conversation that matters.

The moat is not another chatbot persona — it is live commerce context: catalog, orders, and brand voice wired into one assistant that can shop and support.

Index the store

Catalog, variants, inventory, policies, and brand voice sync from Shopify or Comez into Symma.

Answer on the floor

Shoppers ask in the widget. Symma searches live stock and SOPs — not a frozen FAQ dump.

Convert in the thread

Product cards, add-to-cart, and order status close the loop without leaving the conversation.

Why Symma

Built for founders who measure conversations in revenue — and operators who measure them in tickets.

One assistant for shopping and support. Pitch-ready for the board: clear mechanism, native platforms, no invented logos or ROI.

Support that can sell

Most chat tools deflect tickets. Symma recommends SKUs, shows cards, and adds to cart from the same thread that answers ‘where is my order?’

Grounded in the ledger

Answers pull from synced catalog, inventory, orders, and merchant knowledge — the mechanism a generic LLM wrapper cannot truthfully claim.

Built for the stack you run

Native Shopify and Comez paths mean install, sync, and storefront widget without a custom middleware project.

Platforms

Native where the inventory lives.

Symma syncs products and orders from the commerce engine you already run — no generic “connect any API” fog.

Shopify

Primary

Two-way catalog and order context for DTC brands on Shopify and Shopify Plus. Guided shopping cards hydrate from your live product ledger.

• Products · variants · inventory
• Order status · tracking
• Policies & brand knowledge

Comez

Native

Same assistant grammar on Comez storefronts — catalog sync, order lookup, and store DNA without a Shopify-only story.

• Storefront JWT connection
• Product + page ingestion
• Order-aware support turns

Product

Everything the conversation needs — in one surface.

Live store context

Answers cite your catalog, stock, and policies — not invent them.

Guided shopping

Recommendations land as product cards with add-to-cart in the thread.

Order & support

Lookup, status, and handoff when a human must take over.

Brand voice knowledge

Tone and SOPs from your knowledge base, not a generic persona.

Background sync

Catalog and DNA jobs keep the assistant current after install.

Merchant control

Admin for sync, customization, and conversation oversight.

How it ships

Live in days, not months.

Today

Connect the store

OAuth Shopify or register Comez. Catalog sync queues in the background.

Day 1

Train on your floor

Products, pages, policies, and store DNA land so answers match inventory.

Day 2

Drop the widget

Storefront chat opens with your brand settings — shoppers talk to Symma on-site.

Live

Convert & deflect

Guided picks and order help run around the clock; humans take over only when needed.

Put Symma on your catalog. Show the board what conversations can do.

Book a walkthrough — we'll run shopping and support on your Shopify or Comez store.

Shopify · Comez · No fabricated ROI on this page